Read this stunning account from the Washington Post about the hubris, lack of expertise, and utter failure that was the three year path from the Affordable Care Act to HealthCare.gov.
But the president had a deeper message. The health-care law, he told the gathering, according to participants, was “the most important thing” in his presidency. “We’ve got to do it right.”
Yet, at every step of the game, even considering Republican opposition, the process was so brutally mismanaged. It was not done right.