The TSA is Brittle Where It Needs To Be Supple

April 16th, 2012

Sounds like a very fragile (as opposed to Anti-Fragile) system:

The crux of the problem, as I learned in my years at the helm, is our wrongheaded approach to risk. In attempting to eliminate all risk from flying, we have made air travel an unending nightmare for U.S. passengers and visitors from overseas, while at the same time creating a security system that is brittle where it needs to be supple. . . .

Looking at the airport security system that we have today, each measure has a reason—and each one provides some security value. But taken together they tell the story of an agency that, while effective at stopping anticipated threats, is too reactive and always finds itself fighting the last war. . . .

To be effective, airport security needs to embrace flexibility and risk management—principles that it is difficult for both the bureaucracy and the public to accept. The public wants the airport experience to be predictable, hassle-free and airtight and for it to keep us 100% safe. But 100% safety is unattainable. Embracing a bit of risk could reduce the hassle of today’s airport experience while making us safer at the same time.

Funny how the former TSA Director gets all these great ideas when he is out of power and hawking a new book.