From LegalFutures, a cool new case management system that incorporates elements of social networking:
The Legal Service Platform, built on Microsoft Dynamics CRM 2011, will see the first wave of social innovation in the Q1 2012 release. The functionality will be available within the LSP as standard.
The release will enable Activity Feeds in the LSP via a ‘Facebook’ type user interface. Activity Feeds simplify business insight and collaboration across internal communities and can be posted manually by users or triggered by pre-defined events, in the matter or client records.
Social innovation allows partners, fee earners and legal staff to be more collaborative through quick, short communications as well as the ability to ‘follow’ whatever is important to them both within and outside the firm, for example specific clients, matters, projects, special interest groups etc.