From the 9th Circuit:
The 45-inch-high wall between the customer line and the food preparation counter at two Chipotle restaurants in San Diego County, which blocked the view of patrons in wheelchairs, violated the 1990 federal law that requires equal treatment of the disabled, the Ninth U.S. Circuit Court of Appeals in San Francisco said Monday.
The court said the accommodation the company offered – bringing spoonfuls of each dish to wheelchair users for inspection before ordering – didn’t measure up.
That would provide only “a substitute experience that lacks the customer’s personal participation in the selection and preparation of the food,” the court said in a 3-0 ruling.
I don’t think Chipotle is quite done with accommodations. I think Chipotle needs to provide bottles of Chipotlaway for all customers in order to clean the blood stains from their underwear. Buying them new underwear is merely a “substitute experience.” For those of you who have no clue what I’m talking about, please see South Park clip below.