On Wednesday, I mobile-checked into a Marriott property in Washington, D.C. for a one-night stay. When I arrived, I showed the clerk my ID. He gave me a room key, thanking me for my two-night stay. Confused, I told him my stay was only for one night. I checked the confirmation email, and it was indeed for one night. Then there was a moment of confusion.
The clerk told me that someone else named Josh Blackman, also from Texas (Dallas) had checked into the same hotel earlier that night. A different clerk inadvertently admitted him under my reservation! If I had to guess, the clerk saw a Texas driver’s license, and didn’t check the address. However, my Dallas Doppelgänger indeed booked a two-night stay, while I reserved a one-night stay.
After we settled the confusion, the clerk booked me under a new reservation (at a lower rate), and to apologize for the confusion, upgraded my room. So in the end, it all turned out well. I’ll report back if I receive Josh #2s points.
And no, contrary to some Twitter talk, I do not have a clone. I do want to figure out who this person is!Read More